We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,669 reviews.
Competitive prices and effecient
01/12/20 by Sadia Ghani
A star service
01/12/20 by Sheraz
First time using Parcel Monkey and wont be the last! Easy to use website, value for money and quick delivery.
01/12/20 by Sharon Walton
Very disappointed to learn that our recipient has to travel miles to collect a parcel we sent to them. Nowhere was it mention on the website that it would not be delivered directly to their home address.
01/12/20 by K Powell
Collected quickly and delivered in the time estimated and at a good price. All very trouble free . Thank you
01/12/20 by Frances Love
Collection of large parcel and delivery to sweden in just 3 days! Great price too. Second time Ive used parcel monkey, would definitely recommend
01/12/20 by Mrs Pauline Castledine
I’m happy to recommend!
01/12/20 by Daria Basta
Brilliant exactly what it says
01/12/20 by Tracy Tyson
Was picked up on time from UK on the Tuesday and delivered to the Netherlands by the Thursday. Able to track all the way. Thanks
01/12/20 by SG
Very efficient and quick. Thank you!
01/12/20 by K_A_J
Great service!
01/12/20 by Customer Sandy Burrows
This parcel was going to the USA and sometimes there are issues at customs. I sent this parcel on the Tuesday and it was in North Carolina by Friday, that is excellent service!! Thank You
01/12/20 by Stedifix Ltd
Posted to France on the Monday and arrived in plenty of time by Thursday.Have used parcel monkey many times and never had a problem.
01/12/20 by Customer Julie
Parcel delivered promptly as predicted.
01/12/20 by Dr Charles Moon
Really simple to use service for your business!
01/12/20 by Imran Kalam
Really great service! Was really impressed. Package picked up from the door by our lovely post lady and delivered on time in perfect condition.
01/12/20 by Mrs T Massie
A great service as usual, reliable and good value, what more could you ask for?
01/12/20 by Roger Greaves
Pick-up and delivery times excellent.
DPD Driver was very pleasant & helpful
01/12/20 by Nick Fairs
Parcel arrived to its destination on time. Great service.
01/12/20 by MarianneWheelagahan
Easy process to book the collection and speedy delivery to Italy (3days)
01/12/20 by Dani
The person I was online with wasnt helpful. I just got the impression she couldnt be bothered
01/12/20 by MRS H CURRT
Another 5* service
01/12/20 by CustomerAnn
Parcel was late being picked up, which then meant it was a day late being delivered. When I spoke to chat to find out whats going on, they just wanted to rearrange for collection next day, which would have been 2 days late. Told this was the only option. I rang parcel force direct, they were really sorry for the delay and said they would ensure the driver came that day no excuses and so they did. Parcel Monkey were not keen to solve the issue considering i paid for 24hr delivery. Nor any compensation or cost reversed.
01/12/20 by Stuart
Very easy, user friendly and surprisingly quick service.
30/11/20 by phillip Carnell
Efficient, prompt, competitively priced.
30/11/20 by Customer
Simple and easy..others could learn Lots
30/11/20 by Customer
Excellent and efficient service 10 put of 10
30/11/20 by Guest
Sorted out pick up and delivery but Parcelforce was very expensive
30/11/20 by Rod Shakespeare
We use Parcel Monkey a lot to send to our family abroad. The service is always very efficient and competitively priced. There are other similar services, but why change when Parcel Monkey is so good.
30/11/20 by Kate
Easy, quick and great site to use for sending parcels!
30/11/20 by Jack stanger
My parcel was collected on time and delivered within 24 hours by the carrier.
30/11/20 by Algenon
Excellent, easy service
30/11/20 by Cheeky London
In my last sending a va lot of the things arrived broken
30/11/20 by Customer
Sorted a parcel 26kgs from Liverpool too fie Scotland, took it in mon it was there 3 days later and for £16 unbelievable, 5 star service..
30/11/20 by anthony winter
I am very delighted with the services I received, they are prompt, meticulous, and efficient. Thank you.
30/11/20 by ARAMIDE AKINNIYI
No there are no other drop off places where I live & I donot have my own car to take it anywhere. Why don’t you have a deal with Royal Mail,so I could give empty parcel back to my postman?
Because of this incredible waste of expensive packaging, & my practice to recycle & not waste anything, I will not be ordering from you again as I donot want to be involved in trying to dispose of heavy thermal packaging & a. thick cardboard box which I will have to cut up into small pieces so it fits into my paper recycling box which the council collects
30/11/20 by Carol Handcock
Tracking is problem at the delivery point kenya
30/11/20 by M Bandali
Very happy it made it to the buyer
30/11/20 by melissa
Great service! Everything as described, very quick delivery in perfect condition! Family abroad thrilled with surprise package!!
Will use your services again! Thank you!!
30/11/20 by Customer
Quick @ easy to track
30/11/20 by Customer
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