We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,412 reviews.
Very efficient and fast
25/11/20 by Christine Barbara Dempsey
Great prices, hassle free shipping, highly recommended shipping with parcel monkey.
25/11/20 by Madturk
very happy with the service
25/11/20 by Katarzyna
Very quick and safe delivery
25/11/20 by mirela
quick and easy
25/11/20 by Customer
Excellent service. So easy to use. A lot cheaper than Royal Mail. Courier collected the parcel from the house at the right time and delivered next day at the stated time. Highly recommended.
25/11/20 by Charles Wright
A simple process form start to finish - parcel arrived in New Zealand perfectly. Would cetainly use parcel monkey again
25/11/20 by Christine Rice
One drinking vessel (mug) destroyed, with a big impact hole in the box, otherwise a good service.
25/11/20 by Anthony McArdle
Never heard of Parcel Monkey (well I am old) and now would never hear of using anyone else. Competitive rates, efficient, and courteous, what more could you need
25/11/20 by Lesley
I needed to send a parcel to family in Spain. I used Parcel Monkey for the first time and selected DPD as the courier. I thought that under £15 for a parcel (up to 5kgs) was a good price and the delivery time was 4/5 days. The parcel arrived in one piece - a couple of hours after the scheduled delivery time but no complaints. I would happily use this service again.
25/11/20 by Denise
I use parcel monkey all the time now. The service is excellent.
25/11/20 by Susan
Great service.
Pleasant personality of collector.
Easy to use service and helpful hints when wrapping box.
24/11/20 by Linda Smith
I used Parcel Monkey to send an odd shaped package (56cm x 20cm x 20cm, to The Republic of Ireland. I chose Parcel Monkey because the charge was quite reasonable and the online system was easy to follow and completed very quickly. They organised to have the package collected and two days later it was delivered to its destination. Never having sent parcels overseas I was quite impressed with the the whole operation. I will certainly use their services again for I know that I have to send some weighty parcels to another overseas destination.
24/11/20 by Les McLean
I have used this company a few times and everytime parcel collected and delivered on time- drama free.
24/11/20 by Cathy Clark
Excellent no fuss service. Excellent price. Speedy delivery. Will certainly use again.
24/11/20 by Ann Friar
Another excellent, service from start to finish
24/11/20 by R j harkness
The time it took to get there was excellent but there is a big hole in the box and hopefully everything is still in the box
24/11/20 by Customer Pauline
Great price list, got the email with the tag to print very quickly. Great communication. Smooth sending of the parcel. Will definitely use again
24/11/20 by Customer
Excellent service from start to finish - like the way how you can monitor parcel
Thank you x
24/11/20 by Pauline Scott
Never got collected and never tried to re-collect
24/11/20 by Customer
Instructions for labels and customs paperwork extremely easy to follow. Parcel collected next day and arrived in New Zealand just over a week later in good condition. Price very competitive and half the price of Royal Mail. Will use in the future without hesitation.
24/11/20 by Mrs Sue Walding
Very easy to send a package, great rates and good tracking service
24/11/20 by Customer
Great service as always. Delivered within the time limit and always with a smile
24/11/20 by C Balfour
Cheap prices and I would consider using again. I took 1 star off as the delivery to my buyer was a bit late and I paid for a 24 hour service.
24/11/20 by Claire
Easy.....anything thats easy gets the thumbs up from me
24/11/20 by Gary Shaw
Easy to use website, reliable service and fair prices
24/11/20 by Mr D Cooper
Everything went well. Parcel arrived in perfect condition and within the expected delivery times. Thanks
24/11/20 by RAQUEL
Fantastic, easy to use service. A must!
24/11/20 by Bunty B
Very nice and straight forward service, would definitely recommend.
24/11/20 by I. Sean
Very straightforward booking process.
Good value for money.
Extensive list of drop-off points and very slick drop-off.
Good tracking facility.
Definitely recommend.
24/11/20 by MSP, Scotland
Poor we sent via Courier and they arrived late and we missed the next day delivery! Avoid Courier!
24/11/20 by Robert Knott
Excellent service parcel was collected at time and date stated and delivered to Guernsey the next day. Superb. Thank you
24/11/20 by Brent Kirton
Great price and reliability
24/11/20 by Richard Strohacker
Gave me various options for delivery of my international parcel. Full tracking and delivered within 5 days. Amazing
24/11/20 by MRS DIANE SIMPSON
Excellent service
24/11/20 by Cheshire Regalia
easy service, thanks
24/11/20 by martins
First time I’ve used this service, so tracked the parcel anxiously every step of the way. Really impressed, from collection on time in rural Kent to delivery a day ahead of schedule in rural France, all in Lockdown in both countries. Will definitely use again.
24/11/20 by JuMac1
Great price, easy to use, prompt delivery
24/11/20 by B O'Brien
Wanted to send Christmas gifts to France
It was a 3rd of the price of the post office. It said delivery in 3 days but I very much doubted that! But it was there in 3 working days
Excellent service and I will definitely use you again!!????
24/11/20 by sara hart
Easy to use and good prices. What more can you want?!
24/11/20 by Alice
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