We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,413 reviews.
Easy to use and good prices. What more can you want?!
24/11/20 by Alice
1st class service
24/11/20 by Mr Mark Vivanti
Excellent service!
24/11/20 by Customer
Excellent - as usual - thank you
24/11/20 by Karen
Amazing, super easy and super affordable. Will definitely use again and FULLY recommend.
24/11/20 by SARAH CANNON
Excellent servise
24/11/20 by Jawad Mandeel
Fantastic service! Very easy to use and quick to set up. I will definitely continue to use this.
24/11/20 by Karen Seath
Well normally I would have given a 5 star rating, but unfortunately I am not at the moment as two of my parcels have gone missing, and its nearly 3 weeks now for one of them. Hopefully it will be sorted out soon.
24/11/20 by David
Boxes delivered safely to Glasgow from Cornwall. Picked up efficiently and delivered next day as promised and paid for. Very good value.
24/11/20 by Juliet
Always on time - collection and delivery
24/11/20 by Paul W
Pick up and delivery went without a hitch.
Only criticism is that the long list of banned items (for Canada) appeared after the package had been weighed and wrapped and it wasnt clear if the weight of the documents would be included in the total weight or allowed as excess (as when posting through a post office when the package is weighed before the labels are attached).
24/11/20 by Customer
Fast efficient value for money
24/11/20 by Customer
Excellent friendly service used a lot to send things to Sweden always fast and reliable
24/11/20 by Helen Fletcher
Good price service and delivery as usual
24/11/20 by Graham Pilkington
Always excellent service, sam who comes to collect my parcel is always funny and helpful, delivered to Spain this time within 6 days.
24/11/20 by Karen Taylor
I do not know how to even start. Sent 5 parcels and had issues with 3. One is still lost somewhere after 2 weeks. No one helps from Parcel Monkey, there is no phone number so you have to wait until they decide to reply to you on there delaying and making it very hard to communicate. Never using again
24/11/20 by Rocio Gauna
Parcel Monkey website is very easy to navigate. Very competitive pricing available and all the options available in one place. It is an excellent service and if there are any issues they resolve them very quickly. Would FULLY recommend Parcel Monkey
24/11/20 by BC
Brilliant timely service.
24/11/20 by Stephen
just watch out for payments taken from your credit card automatically!
24/11/20 by T Pugh
Excellent service. Very reliable, quick and cost effective
24/11/20 by TOYIN OKITIKPI
Great service, collected from home at the beginning of the timescale, & delivered the next morning
24/11/20 by Jenny File
Only gave 4 star rating due to the fact no am or pm pickup time options, only the day, and in fact just as I was giving up hope of even getting the parcel collected, and although not exactly sure what time it was, maybe around 6 pm evening , is it not possible that, as with other courier services a more exact time slot is possible .
24/11/20 by Barry Hamilton
3 Parcels still undelivered according to tracking
24/11/20 by Joann McShane
It was the first time I have used parcel monkey and Im very happy. All I had to do was tap in my parcel details, size, weight, address and they found the cheapest courier possible.
24/11/20 by Donna
Great service
24/11/20 by Customer
Excellent service.
100% positive.
24/11/20 by Guest
Looking for the best deal in parcels. Parcelmonkey was much cheaper than other site. Very easy to use, would use them again.
24/11/20 by Barry Davies
Perfect, could be no better
24/11/20 by Len
Slow and poor tracking info
24/11/20 by Simon Varnals.
Good service
24/11/20 by HANIF MOHAMED MASTER
easy and simple to use
24/11/20 by Customer
Parcel Monkey were recommended to me and Ive just used them for the first time. Im delighted with the service. Immediate price comparison across multiple providers, very easy to use and service delivered exactly as promised.
24/11/20 by Mr Gary Wright
Great job ???? fast
24/11/20 by Customer
always so easy and reliable!
24/11/20 by Customer
So far so good, all boxes collected and delivered on time unlike Royal Mail
24/11/20 by Bill Harley
Brilliant. A fragile package to Germany in 3 days at a good price.
24/11/20 by Customer
Brilliant service collected from UK home and delivered to recipient (southern France) within 3 days. Everything intact, no damage. Completely faultless service. All at about 50 percent less cost than original quote from post office..
24/11/20 by Paula
Good service quick delivery
24/11/20 by Barry Arnold
Pick-up and delivery perfectly on time and parcel conditions were very good
24/11/20 by Customer
Very prompt service - 48 hours from delivering to UK Post Office to delivery in Toulouse.
24/11/20 by Mr Ian Mitchell
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