We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,680 reviews.
Absolutely 1st class service provided ,No fuss, hassle or hidden costs. We will definitely use Parcel Monkey in the future.
27/07/20 by directalcoholaction.com
Yet another hassle free delivery .I will use again as I have done a number of times now .
26/07/20 by Paul
exceptional service. Collected from my home in Devon 1400hours and delivered next day at 0930hours in Yorkshire.
26/07/20 by kenneth Armitage
Excellent service,delivered on time
26/07/20 by Customer
Very good service and cheaper than most other delivery services. They do this by offering less insurance for the same product, so as long as you are aware of this then its great! For example parcel force 48 offers £100 insurance on its basic price, but Parcel monkey offer the same service for a slightly cheaper price but with less insurance cover should something happen to your parcel. Sometimes as much as 80% less!
26/07/20 by The Construction Pals
I always use Parcel Monkey to send gifts and packages to my godchildren in Sweden. No hassle no fuss, do it all online, print the label, stick it on and the courier comes at a day of your choosing = happy godchildren everytime.
26/07/20 by Susan Lawrie
Quick and easy to use. Hassle free!
26/07/20 by Customer
Straightforward to use and the right price!
26/07/20 by Customer
Precise, quick, comfortable, affordable. Exactly what I was looking for.
26/07/20 by Zsombor
Excellent service. Kept in touch after I overlooked attaching a customs note to my package and the problem was rectified and was delivered within four days
UK to Hong Kong.
Great.
26/07/20 by Raymond
Delivered as promised with a great price
26/07/20 by CustomerIan Ambler
Excellent service and fair price.
26/07/20 by Billy Batson
Excellent value for money. Thanks!
26/07/20 by Samuel
Excellent confirmation with labels, communication on pick up time and collection however knowing how much your parcel weighs in my future requests might be an issue. The 1 i had this time was a return so Amazon helped me complete all the necessary info.
26/07/20 by Silverlining
Very easy and way more efficient Finding the cheapest option than checking every companies website. Thank you
26/07/20 by Customer
Great quick service
26/07/20 by Customer
So easy and hassle free. Much easier than other companies that faff about and then say that they can’t in fact take your package... Well done Parcel Monkey, I’ll be using you again for sure, thanks!
26/07/20 by Catriona Lim
Have no complaints
26/07/20 by Laura
Great prices and easy to use
26/07/20 by Matt
Excellent service and true to time with pickup and delivery. Well done
26/07/20 by Joan Paterson
A lot more weight, less money than post office, drop off at delivery point, very easy. Delivered to USA so quickly. Will definitely use every time now. Great service
26/07/20 by Miss.trenter
Great site to compare courier prices, then to book courier.
Great service received from Parcelforce -booked through Parcel Monkey.
25/07/20 by Liz F
Great, straightforward service.
25/07/20 by Greg Mantingh
I have used Parcel Monkey UK more than once and I have always been happy with their service. It has been really easy to compare and book a reliable courier to ship my parcels overseas. Thank you ????
25/07/20 by Lulu Stellar
Fast, efficient and useful service. Received couriered parts safely and at a reasonable price. Thanks
25/07/20 by Lex
Easy process, and insurance on item, However used 24 hrs express as the item was needed for ampler at job and didn’t arrive within the 24 hr period. Disappointing.
25/07/20 by Customer
great service perfect thanks.
25/07/20 by henri
Excellent service
Very quick
25/07/20 by Customer
Awesome really happy with service
25/07/20 by Customer
Always use parcel monkey for heavier parcels always had a good price and no issue
25/07/20 by Nerys
This mailing service is absolutely, insanely good. I was wary of shipping so much stuff (4 boxes) from the UK to the US, and I knew I was getting around to it late. I stumbled across Parcel Money with 5 days until my flight home and bit the bullet. What I found was an incredibly low-cost, reliable service. My packages all got home two days before I did!
25/07/20 by Rachel D
All went well, would recommend!
25/07/20 by Wendy Snowdon
first time ive used this type of company i couldent ask for a better service
25/07/20 by steven booth
Great thank you
25/07/20 by customer
Love Parcel Monkey.
Great site,easy to use, navigate and understand with loads of option that tailor exactly to suit your needs. Excellent prices and structure too. Recommended.
25/07/20 by Ashley Jarvis
First time used - two parcels, one to Zanzibar, one to Kenya, both will be late arriving. The parcel to Zanzibar is being promised to be delivered two weeks late, which means Im likely to have left the country by then. It was meant to be straightforward as being sent to a hotel. Customer service churning out standard responses, tracking only showing left London and referencing Courier, who we didnt have any contract with. Prices are huge compared to what I paid others in the past and this service is very poor. I will write a follow up once it is delivered, but so far Im not impressed one bit.
25/07/20 by B Maynard
Nice to be able to track. Parcel has been at Heathrow for 3 days now!
25/07/20 by Stephen
Used PM a lot as easy to set up and find the most suitable carrier.
No problems with delivery.
25/07/20 by PETER
Good prices and easy to use
25/07/20 by Robert (Highbury N5)
The parcel took a week to arrive at destination.
25/07/20 by Fiona
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