We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,509 reviews.
Excellent service. I regularly send parcels to Australia and they always get there when they are forecast to and as reasonable without the hassle of taking a parcel to the post office.
11/12/19 by Sue Phillips
Brilliant experience from start to finish. Website easy to use. We encountered a problem on arrival in Australia and staff helped to get this quickly resolved,
1st class service and best prices available.
Would use again
11/12/19 by Pammie
Excellent ! Pick up time and delivery time, spot on!
11/12/19 by CustomerEirene
next day booking cut off point a little early
11/12/19 by KCBS
great service great price
11/12/19 by Tim
A pleasure to use simple layout and never had any issue very good prices can’t fault
11/12/19 by Mr Leon nicholson
A good comparison site
11/12/19 by Mr Robert Buchan
All went well. quick responses
11/12/19 by Elllvee
Excellent service I got my refund already. It was also fairly priced thank you.
11/12/19 by Customer
Always use Parcel Monkey! Thanks once again for a 1st class job!
11/12/19 by Nick Barratt
It was quick and easy to find the best and cheapest way to send a parcel to australia.
11/12/19 by John Twigger
Excellent service... Costs less than others highly recommend!
11/12/19 by CollectPlus Customer
precisi e veloci
da raccomandare sicuramente
11/12/19 by Cristiana
Fast and accurate, well done!
11/12/19 by Customer
Yet another successful transaction. Easy to book, 25kilo parcel collected from address in Exeter, Devon and arrived at address in the French Alps quickly. All good.
11/12/19 by Customer from Devon
Parcele arrived very fast în 5 days good condiționat. Thank you
11/12/19 by Customer
Simple to use convenient drop off depots and MUCH cheaper than traditional methods
11/12/19 by MM
I very often send parcels from the UK to Germany. To find the best prices I always go on parcelmonkey. With only a few data to put in I instantly get a price comparison of all major couriers listed from cheap to more expensive. After making the choice the label comes straight away. I can only recommend parcelmonkey.
11/12/19 by Andrea G.
Excellent experience from the booking stage to the delivery.
11/12/19 by Customer
excellant really speedy efficent service thanks
10/12/19 by mrs p todd
Excellent service as always.
10/12/19 by Turtle
Wasnt hopeful after reading other reviews on parcel monkey but was over the moon when my parcel was collected on time by parcel force for less than half the price of parcel forces own site. Will defo use again.
10/12/19 by Simon
Didnt deliver my item
10/12/19 by Customer
Easy, efficient, good value value for money.
10/12/19 by Barbara Hambley
Always fantastic!!! ❤️
10/12/19 by Customer
Easy process. Parcel delivered safe and sound. Excellent service overall
10/12/19 by Mrs J Graham
Much cheaper than going straight to the courier and that included £500 cover
10/12/19 by Matt Hampson
Highly recommend, definitely gonna use again
10/12/19 by Olga Agata
I can highly recommend Parcel monkey for their service is amazing. The website is easy to use and all paperwork can be printed immediately.
The courier service is very fast, my box arrive in usa from uk in just 3 days!! Very happy with the service and will be back using it again very soon.
10/12/19 by Joanne
Excellent info on tracking and pick up/delivery were exactly as described. Very impressed.
10/12/19 by JI8H
Very satisfied with service, will recommend.
10/12/19 by Bashir
Amazing service. Had tried two other courier companies who didnt come and collect my parcel, and after two weeks and having to cancel those bookings I finally booked through parcel monkey. I received a confirmation email, my Parcel was collected the next day and delivered within 24hrs. I will only use Parcel Monkey in future.
10/12/19 by Sarah
To be honest I use parcel monkey regularly. And I have to say the service is very good. However today it has all come tumbling down. I was in a serious rush and needed to process the postage on an item. Just as I was about to finalise the booking a message came up saying that parcel monkey do not deliver to a certain postcode. Aaaaaarrrerggggggghhhhh. Just not what I needed at this time of day on a bad day. Also no explanation to say why they don’t deliver to this postcode. Anyway I will still use them as I send lots.
10/12/19 by Inverness Auction Centre - Ken.
Great company
10/12/19 by Customer
I always go to parcel monkey first its easy to use and gives you a good choice
10/12/19 by Customer
Very happy with this service.
10/12/19 by Hazel Moore
On time no dramas
10/12/19 by Customer
Very good offers for postage
10/12/19 by P Senanayake
Excellent service. Definitely would recommend them
10/12/19 by Maria Billson
Speedy, easy to use service that offer Royal Mail Parcel Force service with a 40% discount on Parcel Force prices. Definitely a thumb up.????
10/12/19 by Raymond Ho
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