We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,509 reviews.
Good easy to use shipping courier, easy to print labels and drop off at local pot office
09/12/19 by Bruce of Ballater
Really simple & easy to use website. The courier company I used kept me informed at all stages via text message (even though it was a parcel to Europe). My parcel arrived on time.
09/12/19 by Customer
competitive pricing and always on time
09/12/19 by QOD UK LTD
Greta price, great service and delivered on time to the USA. Many thanks
09/12/19 by Steve
Excellent Service. No problems
09/12/19 by Shrink Pro Ltd
best service, thank you!
09/12/19 by Customer
Yes, all went well with the collection process.
09/12/19 by Reigate Motor Company
Easy to use website. A small issue with collection was quickly remedied.
09/12/19 by R. Thomas
excellent and value for money, we will of course change this and parcels will be free for everyone.
09/12/19 by Dianne Abbott
The service was great.No problems at all.
Would definitely recommend this services so much cheaper than Royal Mail.
09/12/19 by Zoe
The online booking process is very easy and efficient and the prices are very competitive.
My parcel was collected on time and was delivered to New Zealand within 6 days.
09/12/19 by Mrs P Selby
2 days to get a parcel from the UK to Germany hassle free , cannot fault them.
08/12/19 by Ray Atkins
Not the first tome I have used Parcel monkey and I am well impressed.Parcels delivered abroad rapidly and was able to track all the way.great service and I would recommend them.
08/12/19 by Customers.gladwell
I have been using Parcel Monkey for several years and in all that time I have only ever had one problem and that proved to be with the actual courier letting the side down.
They pick up when they say and deliver on time. The price they quote is very competitive, but you get what you pay for. I have sent low cost items, but more often the items are extremely valuable. I always go for the least time in transit and it guarantees safe delivery. I will continue to use their service on into 2020.
08/12/19 by Martin Coleman
Sent a parcel to Sweden however the service company they used in Sweden does not deliver to P.O. Box. What a joke Perhaps this service works better in the UK
08/12/19 by CAROLINE
Easy, straightforward and efficient. And the carrier delivered my parcel ahead of time!
08/12/19 by Rob S
The service was average
08/12/19 by Simon Dunn
Clear concise information on choices for which carrier to use with weight and pricing
08/12/19 by Martin Wroe
quick,easy & efficient
08/12/19 by Ms Gwen Haines
no issues very good service very happy with it all
08/12/19 by gaz walker
After 10 days, my parcel has not been delivered. Its whereabouts are currently unknown. Parcel Monkey imply that they are just a comparison site with no responsibility. I strongly advice that you do not touch them
08/12/19 by RA
Speedy delivery and easy to use.
08/12/19 by Customer
Great service quick and were able to accommodate at fairly heavy parcel
08/12/19 by Customer
Best service I have ever used.
08/12/19 by Melody Bawden
Great service, parcels picked up when they said & delivered the next day, highly recommended.
08/12/19 by brian carter
Great service!! Very quick and easy
08/12/19 by Customer
Quick process and efficient website
08/12/19 by Ian J
Great delivery, on time and in great condition. Thank you
08/12/19 by Pugsley
I was very disappointed that my parcel arrived at its destination damaged. Base of packaging damaged and casters broken
08/12/19 by Laura Anderton
Great process with prompt delivery
08/12/19 by Customer
Good service....Fair prices
08/12/19 by R.W.
England to Luxembourg ???????? in two days quicker than a first class letter in uk
08/12/19 by Stephen Hayes
Quick collection - hopefully the parcel will be there on time too.
08/12/19 by Cliffbooks
Great easy to use site , reasonably prices and delivers as promised within the time advised. Overall, pretty good !
08/12/19 by Mel
I had a parcel collected from 10 days ago. No sign of delivery yet, I would have expected a card to be put in the recipients door
08/12/19 by Mr & Mrs A Cheeseworth
Brilliant efficient service
08/12/19 by MICHELLE BEADLING
Excellent service
08/12/19 by Nicola Le Marchant
Excellent thank you again for a wonderfully prompt service
08/12/19 by Satisfied Customer
Great, simple to use
08/12/19 by Customer
Reasonable price and delivery
08/12/19 by Judith Harburn
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