We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,611 reviews.
Easy to use parcel arrived ok. However I had to take it to there depot. No option to take to post office, even though they were using Parcel Post.
07/11/22 by alexander lipscombe
Thank you
Good price good job
07/11/22 by Customer
Easy to use website
07/11/22 by Parveen Gill
Every time that I use Parcel Monkey I am amazed at how easy this brilliant website is to use. No unnecessary frills or questions to answer - it just gets done without any messing around.
07/11/22 by Roger
Easy to use. Just needed weight and dimensions of item to get quotes
07/11/22 by Satchmo
The collection and the delivery was on time.
Great experience with Parcel Monkey uk, really appreciate
Many thanks
07/11/22 by Luzia
I have used Parcel Monkey on several occasions and never had any issues. I have had issues with other booking agents where the paperwork has been delayed. I have never had this problem with Parcel Monkey.
07/11/22 by Beverley Laughlin
EASY TO USE, VERY CONVENIENT
07/11/22 by karl
All went well my parcel was delivered but sadly was returned as Amazing n had given me wrong instructions this was not your fault. Thank you.
07/11/22 by Mr John Warne
Parcel force picked the package up at the door we were able to track it from when it left ours to its destination the guy was very polite & curteous the website was easy to use on a whole we had a very good experience especially as it was our 1st time using it
07/11/22 by S&n
Top notch thanks
07/11/22 by Mr. Francis
Very happy with the service from the tracking , dropping it off , definitely use them again
Can I just add NEVER use FedEx
06/11/22 by M M
No impressed with the charges. I have expressed a dispute
06/11/22 by Vickie Adler
From booking to delivery service was efficient and very easy to track. Would definitely use this service again.
06/11/22 by Julie Haden
The speed of booking, collection and delivery in France fantastic.
The only negative is that Parcel Force dont have any information until the parcel has been picked up.
06/11/22 by Nick Fairs
Poor and stealing by tricks overcharge your Bank account without your consent defraud customers . my advise is not to use the Bank account details you have money on to pay them on internet because they saved your card details to illegally obtain money from your Bank account.
06/11/22 by MURITALA A OGUNJOBI
Excellent service great value for money, essy to use
06/11/22 by MANDY NICHOLLS
Bought what I thought was a guaranteed and tracked 3 day delivery service but almost 2 weeks later parcel still not delivered and no updates
06/11/22 by AW
Terrible. Parcel not been delivered and i cant get hold of anyone. Its quite and expensive package aswell. I paid extra for the insurance but whats the point when you cant contact anyone???
06/11/22 by Customer
As always with Parcel monkey, no issues and always gets there on time.
Easy to use online and just print out the relevant labels
06/11/22 by Peter McCafferty
It’s so slow , I posted my parcels and they’ve just be sitting there with no explanation . It can’t take this long to send a parcel to Poland.
06/11/22 by Steve Miller
Excellent service UK to Canada in four days, I’m impressed. Your princess are impressive too.
05/11/22 by Leslie Buck
Package spent too long "prepared for export" and overall took nearly two weeks to deliver !
05/11/22 by malcolm
Excellent service very efficient.
05/11/22 by Andy Green
Easy to book and pay for Parcelforce delivery.
However I took the parcel to the local Post Office on Friday for 24hr express delivery but it did not leave until Monday morning.
Warning - check collection times!
05/11/22 by Sandhils
Fast pick up and delivery
At a reasonable rate
Good service
05/11/22 by 3 time customer
Good price, good service
05/11/22 by Lucy Rich
Great experience yet again. Find the best value for my large parcel. Seamless collection and organised
05/11/22 by ANGIE CRUMP
Easy to find a good selection of prices and good follow up communication
05/11/22 by Colin
My item still hasn’t been received so I haven’t received my money
05/11/22 by Lauren
Our son in the US received an email alerting him to expect a parcel within less than an hour of my posting it!
05/11/22 by Customer Cilla
Fast easy to use, with a good choice of providers.
04/11/22 by Susie Sheehan
Everything was perfect, quick emails and easy printing of label. I would definitely use the company again
04/11/22 by customer
nice and easy to book, very good value, delivery was picked up on time and delivered safely. excellent service and great value.121
04/11/22 by Glenn
Very easy and clear to book a parcel. You know exactly what the cost is and no hidden surprises. Picked up and delivered as you informed me. Great and will use again.
04/11/22 by Customer Judith Dumfries
I am still waiting for you to another courier!!
04/11/22 by Fiona
Thank you very much
04/11/22 by Martin Juhasz
Easy process for posting parcels and great prices.
04/11/22 by STEPHEN ABLETT
Easy process, delivered to Australia in 6 days .
04/11/22 by Jan Williams
Really easy to use website and fantastic prices
It was my First time using Parcel Monkey and I have recommended it to so many people already. I was sending a large parcel (mannequin) to my Mum and it arrived in perfect condition
Couldn’t be happier
04/11/22 by Sophie B
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