We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,613 reviews.
Website is very easy to navigate and shipping labels come through very quickly
05/05/22 by Penny
I have often used Parcel Monkey and find them reliable ad good
05/05/22 by CAR
Efficient, easy to use and as always prompt
05/05/22 by customer
As always - easy to use and always a prompt service
05/05/22 by customer
Very happy with my recent delivery with parcel monkey - thank you
04/05/22 by Philip
Brilliant service as usual easy to book pay and drop off with no issues . I always look in parcel monkey first when choosing a delivery service
04/05/22 by Louielou
Couldn’t be easier!
04/05/22 by Paul Watson
Easy convenient well priced domestic service
04/05/22 by luc
If youre sending something from the UK to the USA then its not worthwhile using Parcel Monkey if its light.
Post Office is cheaper for anything under 2kg.
04/05/22 by Lorenzo
Brilliant service, quick, efficient and at reasonable cost. Will definitely recommend.
04/05/22 by Adi
This was one of two parcels sent at the same time to different parts of the UK.
Both arrived intact at their destinations the next day, undamaged and at a competitive rate.
04/05/22 by Frank Chambers
This was one of two parcels sent at the same time to different parts of the UK.
Both arrived intact at their destinations the next day, undamaged and at a competitive rate.
04/05/22 by Frank Chambers
Great Service
04/05/22 by AYO OLUWADARE
The parcel service was fine but the level of harresment I have suffered to leave a review is very off putting.
04/05/22 by John Sanderson
Got matched with Parcelforce for price, no issues with collection but package arrived smashed. This I reported, then got pestered with reporting it through their tool, which I did. Then got asked to provide information I already have given, but I did it again anyway. After answering about a dozen specific questions I got told that item isnt insured even though that wasnt the case when I paid for collection and shelled out for additional insurance. Then I got pestered into leaving a review. Well, here it is.
03/05/22 by Joey
did not go to the destination on time. Still not there. Not answering inquiries for 14 days. After few days asking again us description of the goods which are in the order
03/05/22 by Customer
Very good service I used them with parcel force doing the collection and delivery.
Only slight issue was the tracking side. Could not be told what time it would be collected or what time it would be delivered.
But good price.
03/05/22 by Alan
All good thanks
03/05/22 by MR JOHN COX
Perfect! Reliable and fast as always! Parcelforce drop at intl service
03/05/22 by Harriet
Very fast service and friendly driver
03/05/22 by Agnes Ferguson
Avoid! You will be stuck with extra charges (which they automatically charge to your card) for unrealistic reasons. When spoken to customer services hauled round in circles and then ignored when they run out of excuses to avoid refunding!
03/05/22 by Kirstie
Great way to sort out delivery of parcels.
03/05/22 by Geoffrey Wolstencroft
VERY EFFICIENT
03/05/22 by davina higginson
Very good service
03/05/22 by Richard T
Fantastic service under 24 hours I recommend Parcel Monkey
03/05/22 by Silly willy
Great service! Straightforward, practical and gives so many options to allow for various needs!
03/05/22 by Jen McIndoe
I have used Parcel Monkey for a few years now, its my go to place for quick, reliable quotes and fantastic service.
03/05/22 by Brett Nicol
Really impressed with the efficient, good value service
03/05/22 by Sophia
Useless. Yes matched me with cheapest courier (parcelforce) who damaged my package in delivery and refuse to concede any responsibility. So parcel monkey ‘worked’ as such, am I happy? No. @ParcelMonkey you should ask users what they are shipping and only include results for couriers that accept packages of this type and that they are covered by insurance etc.
03/05/22 by Matt Crane
Easy to use service & great service from the couriers. Would recommend
03/05/22 by Emily Daly
Fosse Way honey products delivered quickly and efficiently on ParcelForce, booking on ParcelMonkey making it great value.
02/05/22 by CHRIS ATKINS
Very fast service and had no issues.
02/05/22 by Customer
Quick and easy to use and a good price
02/05/22 by Jennifer Tucker
Fast parcel delivery with tracking.
02/05/22 by Julie Hale
Very good and helpful service from Parcel Monkey
02/05/22 by Jenny
Very easy to use and very good price via parcel force.
02/05/22 by Customer
Whilst the parcel did arrive within the estimated time, service would be greatly improved if tracking information was kept up to date. For at least 6 days it stated it was sorted and at international hub for export. The next day it was delivered.
02/05/22 by Mr ALAN BUHL
Collected and delivered on time
02/05/22 by Mr A Walker
Always great service ????
02/05/22 by Nicola Jamieson
excellent service, quick and resonably priced
02/05/22 by Customer creatiques bridal boutique
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
