We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,614 reviews.
Very profesional
20/04/22 by Piotr
gives me everything I need, simply!
20/04/22 by mark dickie
Really happy with their service sent parcel to Sweden and they helped a lot for vat and custom paperwork. Will use this service in future again????
20/04/22 by Customer
Website easy to use and dropped off parcel at my local post office very convenient Tracking good to I was able to follow the parcel all the way
20/04/22 by Mr Alan Hodgetts
Easy to use and find the right service
20/04/22 by Mrs M
Arrived within 24 hours ????????????
20/04/22 by Maria Corr
So far after 2 yrs fuss free and much nicer than other courier comparison sites. ltd courier options . you get trees to off set carbon . x BACK IN THE DAY REENACTMENT FURNITURE
20/04/22 by back in the day
Great price & speed. Delivery to middle East in 4 days, at 1/2 price of my usual carrier. Highly recommended. We will make Parcel Monkey our primary courier for all shipments rather than for our local deliveries
20/04/22 by Russell Merriman
parcel arrived safely
20/04/22 by Customer
Always use parcel monkey. Parcel always arrives on time. Excellent service. Highly recommend them
20/04/22 by Karen
A great service, from your own front door to the recipients in no time at all. have used them at home and abroad same great service every time
20/04/22 by Dianne Mcgroary
Easy to use great price and delivered on time
20/04/22 by Customer
Been using this company for a while now. My mum gets the parcels to Estonia fast and they are never broken etc.
Defo will use again and again, good job and not too pricey.
20/04/22 by Jaanika U
This is a totally useless company - they take your money and then say that they have no responsibility for your parcel, my parcel has been missing for 12 days and now they tell me to ring customs to arrange delivery. What did I pay them £85 for.? And they charged me twice - for the second time!
19/04/22 by Nain
Always cheap prices, easy to use.
19/04/22 by Customer
Everything went according to plan so happy days
19/04/22 by Mr Starey
A very efficient and cost effective way to send parcels.
Selecting from the many options to the final delivery is always smooth and continually updated on progress from the selected company.
19/04/22 by Mitchell Skinner
Be careful with any extra insurance you take out, as hey will try to get out of it at all costs. Make sure you actually read the fine print and jot just tick the box as they will win
19/04/22 by Customer
Brought it at convenient time. Quick and easy to book
19/04/22 by Customer
Excellent, fast and affordable service, thank you.
19/04/22 by Ian
Usual; easy process, great price and service, very happy.
19/04/22 by dylan
Not collecting the package 3 days now
19/04/22 by Au
Delivered on time thankyou
19/04/22 by MARGARET OTWAY
Good service, good price.
19/04/22 by carol dixon
Great Website and service. Easy to use and simpler than I expected.
19/04/22 by Leonard Carey
Perfect every time. So easy to arrange orders…….Best Service I have ever used. Super fast delivery.
19/04/22 by Rosey
Excellent service. Easy to use.
19/04/22 by Rob H
Efficient, accurate and trouble free service. Would recommend.
19/04/22 by Mrs H, Carrickfergus
I was informed by the sellers that the returned parcel was not received by them and cannot understand where it may have gone!
18/04/22 by Mrs Miller
Good value, great service and easy to use. DHL collected my parcel the following day as expected and delivery was next day for a very reasonable price
18/04/22 by templeneil
Excellent service. Well pleased . Most definitely going to recommend.
18/04/22 by Alexander fyfe
Easy way to arrange for a parcel to be delivered. I have deducted one star because they do not insure certain items. I shipped a guitar, so had to take a risk but thankfully it all worked out ok.
18/04/22 by Michael
Unfortunately this time the service was poor and I had to speak to the DPD delivery guy to sort it out.
18/04/22 by Christopher Alan Warburton
Easy website to use, good choice of couriers and types of service (eg if you have a heavy parcel you may prefer it to be collected from you rather than hump it down to a collection point). Very reasonable prices. It all works very well (labels to print are sent by e-mail or downloadable etc) - and Ive used it lots of times. Excellent.
18/04/22 by Paul
Comparison result shows that the delivery is in 3 days using DPD. After I booked it, it shows 1 week delivery. Cheater .... Never use or recommend this to anyone. ....
18/04/22 by Mr Syed Tangam
I have not been provided with any updates and according to the tracking, nothing has moved. I am still none the wiser. This was an international shipment that was urgent. It was dropped of on 11th April and has not even been scanned. I feel I have been scammed. Can you rectify this?
18/04/22 by Esther Hughes
Fast and easy. Great user dashboard for tracking parcels after booking.
18/04/22 by Jason Benton
Great service and quick delivery
18/04/22 by Lfctigger
Very efficient service with good cost savings achieved.
18/04/22 by customer
Quality service and easy to arrange delivery.
17/04/22 by Customer
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