We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,358 reviews.
Didn’t help when I had a problem with Courier! Courier smashed a sink I posted through parcel monkey and neither responded to email request for help.
21/03/22 by DD D
Simple easy to use website, excellent value for large& heavy parcels
21/03/22 by N Knight
great reliable delivery service
21/03/22 by MR G
Always an excellent service every time Ive use it. Happy customer
21/03/22 by Andrea Child
Excellent service
21/03/22 by John Pigg
Amazing and all my parcels delivered on time
21/03/22 by Customer
All OK, needed to rearrange collection of parcel, but delivered in good time to
awkward destination at reasonable cost
21/03/22 by Gerard Wilson
No hassle, easy to use website yet again
21/03/22 by Maureen
Parcel Monkey failed to pick up my item even full payment has been made. I am demanding a full refund immediately.
21/03/22 by Kwame Agyei
Worked well and even though a little longer than expected to arrive it was a smooth operation.
21/03/22 by Customer
Great company and so easy to.use. send parcels regularly to Norway for my grand kids always arrive on time and intact.
21/03/22 by Customer
Parcel Monkey provide a quick, easy and very efficient way to deliver parcels. Would highly recommend! Well done guys and keep up the good work!
21/03/22 by Stacy Jewitt @ All Right Autos Ltd
You often find out how good firms are in times of adversity. Well Parcel Monkey couldnt have been more helpful. A parcel I sent to family in The States ended up stuck in the system and couldnt delivered. Although Im still not sure why, Parcel Monkey tracked it down and arranged its return so at least it didnt get lost.
21/03/22 by Charles
No problems whatsoever
21/03/22 by wendy nicklin
Very easy website to use and navigate. Detailed explanation about what you can send and how to package things. Parcel arrived abroad in the 10 days stated.
21/03/22 by Simmyb
everything went to plan.
21/03/22 by Toraiz Squid
Easy to use. Excellent service
21/03/22 by Mr Leonard Kirk
Great service.
21/03/22 by Customer
Great service. Great price for delivery.
21/03/22 by John Owen
Cheat you out of Parcel money and applies additional postal charges for no reason will never use them again I’m now out of pocket nearly £180
21/03/22 by MR PETER DOWNEY
EXCELLENT DELIVERY AS USUAL
21/03/22 by MARK SMITH
The interaction/service was relatively straightforward, instructions were clear (especially for someone who has never done this before, thank you). Collection was timely and the parcel received at the destination in good time!
21/03/22 by E Stewart
Experience Experience 10/20
21/03/22 by Paul
Brilliant service, very easy to use
21/03/22 by Madame Wild
the online service was very simple and clear unfortunately the parcel to date has not reached and it was paid as priority Global.
21/03/22 by Mrs K
Every thing was picked up and delivered at a good price
21/03/22 by Customer
Parcel picked up on time and delivered abroad in a timely manner, great service.
21/03/22 by Customer
Great service. Will use again
21/03/22 by Natasha Muchemwa
Great service, quick collection and delivery at a reasonable price.
20/03/22 by Customer
Easy to use easy on the eyes prices
20/03/22 by Customer
Brilliant online postal service at very competitive rates. My parcel was delivered safely on time and in excellent condition. Highly recommend this postal service.
20/03/22 by Henry
Does what it says on the tin
20/03/22 by Customer
I have used Parce; Monkey for years to ship all over the world. Never had a problem
20/03/22 by Kevin Holt
Arrived on time, and in one piece. Very good, and great value for money. So easy to use website.
20/03/22 by Mr/Mrs Morton
Searched internet for best price, parcel monkey by far cheapest for large parcel with £800 insurance. Definitely use again.
20/03/22 by Susan Brewer
Great fast , reliable service
Thanks
20/03/22 by Philip
Easy to use and prompt service
20/03/22 by Customer
Picked up and delivered as requested , on time , good service
20/03/22 by Tina Magdaleno
Excellent service use your site now for a lot of our parcels, and now completely dropped P2G,site .well happy good value quick delivery .
20/03/22 by PAUL HOMEWOOD
Good service, will definitely use again
20/03/22 by Claire Stevens
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