We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,358 reviews.
Absolutely brilliant service, kept me informed and updated. Quality service
20/03/22 by Customer
Always a good experience
20/03/22 by Cooltechniques
Excellent service. Collected and delivered on time.
20/03/22 by Susan Harris
All collected and delivered on time. Hassle free which is just what was needed.
20/03/22 by Catherine Garrett
Great service, very efficient, good price
20/03/22 by davina higginson
Fantastic service.
Recipient received parcel when expected with no issues
Would definitely recommend
20/03/22 by samantha
This is the first time i have used this service. I used it for 2 large parcels and it was a third of the price the post office wanted to send them. I will be using again . Tracking your parcel is very simple to. Great service ,keep it up.
20/03/22 by Angie Smith
Having never sent a parcel urgently before I was in such a flap! I had a high-value item that I needed to get to the other side of the country in less than 24 hours, before 10am, my son had chicken pox and I don’t drive. Panic! But parcel monkey showed me all my options in a really helpful way. It was a doddle. Really pleased with the service.
20/03/22 by Mrs. C
Amazing service! Five days from England to the stares and at a great price.
Parcel arrived in perfect condition.
Booking was easy, great and easy instructions.
So pleased, will definitely use again.
Many thanks Parcel Monkey UK.
20/03/22 by Lawrence Pont
This is the second time I am losing a parcel with them.
20/03/22 by Customer
No issues
Slightly concerning that the label that I was required to print overlapped the receivers address with the following column (due to poor formatting) but this did not seem to cause the package handlers any issues.
20/03/22 by Customer
Great & efficient service,
19/03/22 by Debbie
Excellent
I always use the parcel monkey uk
Thank you so much ???? ???? ???? ????
19/03/22 by PB
They are quick collecting the parcels.
19/03/22 by Judith Sánchez González
Well respected couriers at prices less than booking direct.
19/03/22 by PRoebuck
All good many thanks
19/03/22 by Edyta
Did everything requested for customs clearance from UK to Ireland.... 10 days later still waiting... Will not do this again
19/03/22 by Traveller
Excellent pick up service - even though I forgot to state a time.
Very helpful driver and arrived when it was expected.
Will definitely use them again
19/03/22 by Daisyanne
Used this service to send a package. Everything went as expected. I dont often send packages so dont know what to compare it to. 4 stars for lack of knowledge.
19/03/22 by christopher kelly
Great price, easy to use and great service from parcel force. I will be using the service again soon.
19/03/22 by lloyd davis
Great Service no issues. Sent to Asia
19/03/22 by Mohammed
Top class and hassle-free service, as always!
19/03/22 by Paul
We have been using Parcel Monkey for a while now, and always a 1st class service.
19/03/22 by Mr clive duffin
Easy to arrange, did as promised!
19/03/22 by Matthew Hurley
Good pickup easy ordering
19/03/22 by Jackie Cross-Gower
They came when they said they would. The driver was very pleasant and helpful. Helped to carry the rug for me.
18/03/22 by Barbara
Great service no problems at all.
18/03/22 by Customer
First time I have used Parcel Monkey and must say the booking system and speed of delivery was spot on. The rate was cheaper too (I opted for Parcel Force option which was cheaper than going direct through Parcel Force). I will definitely use them again.
18/03/22 by JP
Problem Free
18/03/22 by terence hiron
Easy to book from site and straightforward selection. Parcel was trackable and was delivered on time at a reasonable price. Very pleased!
18/03/22 by Sharon Pemberton
Collected on time.
No damage to box or cargo.
Arrived in Auckland , NZ 7 days later.
My son was thrilled to have his posessions at last after 16 months.
18/03/22 by Timmy Turf.
My parcel has still.not reached Spain from the uk from which it left 5 days ago. Not good.
18/03/22 by Ian Godber
Parcel sent to USA. Easy to use, good selection companies to use to send parcel. Selected Parcel Force which gave the best price.
Parcel delivered safely and on time.
18/03/22 by CHRISTINE
Great service & easy to find price comparisons & options
18/03/22 by Ella De Wastney
I was sceptical at first but when faced with either paying Parcelforce £50 or Parcel Monkey £15 it was a no-brainer. I have used them many times since and it is so easy to arrange collections from home or drop-offs to the Post Office. the parcel Monkey interface is really easy to use and it produces a tracking number in about 5-10 minutes. Simple!
18/03/22 by Golf Banana
Great service all round
18/03/22 by Barrie Fowler
Always have great service from parcelmonkey. Sent many large parcels up to 20kg to asia which arrived within the week for a good price.
18/03/22 by Goodjuice
Excellent service...I have used several times. Always very straightforward and parcels collected and delivered as promised.
18/03/22 by Cathy Humphries
Unfortunately I was informed that Courier would pick up my parcel yesterday before 6pm for delivery today, so I told the recipient to expect his delivery today but as of now the parcel still has not been picked up with no notification as to when and apologies etc.
18/03/22 by Richard
Excellent service, have never done before, good value for money and very speedy monkey delivery!
18/03/22 by Mr Darren Crockford
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