We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,614 reviews.
Good pickup easy ordering
19/03/22 by Jackie Cross-Gower
They came when they said they would. The driver was very pleasant and helpful. Helped to carry the rug for me.
18/03/22 by Barbara
Great service no problems at all.
18/03/22 by Customer
First time I have used Parcel Monkey and must say the booking system and speed of delivery was spot on. The rate was cheaper too (I opted for Parcel Force option which was cheaper than going direct through Parcel Force). I will definitely use them again.
18/03/22 by JP
Problem Free
18/03/22 by terence hiron
Easy to book from site and straightforward selection. Parcel was trackable and was delivered on time at a reasonable price. Very pleased!
18/03/22 by Sharon Pemberton
Collected on time.
No damage to box or cargo.
Arrived in Auckland , NZ 7 days later.
My son was thrilled to have his posessions at last after 16 months.
18/03/22 by Timmy Turf.
My parcel has still.not reached Spain from the uk from which it left 5 days ago. Not good.
18/03/22 by Ian Godber
Parcel sent to USA. Easy to use, good selection companies to use to send parcel. Selected Parcel Force which gave the best price.
Parcel delivered safely and on time.
18/03/22 by CHRISTINE
Great service & easy to find price comparisons & options
18/03/22 by Ella De Wastney
I was sceptical at first but when faced with either paying Parcelforce £50 or Parcel Monkey £15 it was a no-brainer. I have used them many times since and it is so easy to arrange collections from home or drop-offs to the Post Office. the parcel Monkey interface is really easy to use and it produces a tracking number in about 5-10 minutes. Simple!
18/03/22 by Golf Banana
Great service all round
18/03/22 by Barrie Fowler
Always have great service from parcelmonkey. Sent many large parcels up to 20kg to asia which arrived within the week for a good price.
18/03/22 by Goodjuice
Excellent service...I have used several times. Always very straightforward and parcels collected and delivered as promised.
18/03/22 by Cathy Humphries
Unfortunately I was informed that Courier would pick up my parcel yesterday before 6pm for delivery today, so I told the recipient to expect his delivery today but as of now the parcel still has not been picked up with no notification as to when and apologies etc.
18/03/22 by Richard
Excellent service, have never done before, good value for money and very speedy monkey delivery!
18/03/22 by Mr Darren Crockford
Very easy service. Definitely use again
18/03/22 by Candy
efficient and good value
18/03/22 by Roger
Well done, perfect job.
17/03/22 by Customer
All done ,picked up and delivered on time,great service
17/03/22 by Philip Abram
This is the first time that we have used Parcel Monkey. We have been delighted with every step. Our parcel has not been delivered yet. But if it isnt delivered, it wont be their fault.
17/03/22 by Brian Tack
Good, used for years, will use again!
17/03/22 by Customer
No attempt was made to pick up parcel, waited in all day. Driver lied, said customer unavailable. Rearranged pick up for the Monday. They didnt come again. I ended up dropping off at the post office myself. Pathetic waste of time.
17/03/22 by Peter Mountford
Parcel was collected and delivered on time.
17/03/22 by A Pelloni
parcel got there safe and sound
17/03/22 by Mrs S Norris
Great service
17/03/22 by Jackie Donnelly
Lovely collection driver
On time and very friendly
Definitely recommend
17/03/22 by Mrs Valerie Robertson
Excellent, I am using the service for years now and I am happy with the service so far. latexandlovers.co.uk
17/03/22 by Customer
Excellent service as usual.
17/03/22 by Mr Berman
The whole process is simple and effective.
17/03/22 by Tim
QUICK AND EASY TO USE
17/03/22 by Jane
Efficient service. Parcel collected and delivered well within notified limits.
17/03/22 by Tony
Great service, great price, Parcel Money always deliver!
17/03/22 by Alan Simpson BionicIguana
Easy to book, print label and drop off. First time I have used the three word location which was interesting. Delivered swiftly, customer was very happy. Thankyou
17/03/22 by customer
Easy excellent service
17/03/22 by Dean Price
Brilliant job!
17/03/22 by Brad
Simple, cost effective, quick... what more do you need!
Ive sent dozens if not hundreds of parcels with them :)
16/03/22 by Asher
Smooth transaction however the instructions re. printing labels for Europe are still not clear enough. I had to look for info on other websites to make sure I was doing the right thing (we need simple instructions on how exactly to fold the dispatch document/does it need cutting or not/where on the parcel to display, etc).
16/03/22 by Chris S
I wouldnt use anyone else. A great company, and very organised. I have never had any problems at all. Well done Parcel Monkey.
16/03/22 by Terry Stevens
I have not received my goods as yet?
16/03/22 by Babs Solomon
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