We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,614 reviews.
Saved about £5 using Parcel Monkey Website for Parcelforce than using Parcelforce own Website. Great!
30/03/22 by Christine Hargreaves
Did the job. Very satisfied.
30/03/22 by Richard Smith
Efficient, value for money service.
30/03/22 by Customer
Easy to use and very reliable
30/03/22 by Customer
Excellent service, I always use for booking parcel force.
30/03/22 by Mark Hill
Super quick service
30/03/22 by Customer creatiques bridal boutique
Only issue I had was that tracking said the parcel was at the delivery depot when in fact after contacting the recipient it had been delivered.
30/03/22 by Krump
Used parcel monkey to send a large parcel from the UK to Sweden. Would definitely recommend.
30/03/22 by Bob Dixon
Amazing service parcel arrived from uk to nz in less than a week. Highly recommend. Great value for money too
30/03/22 by AR
Seemed to work pretty well
30/03/22 by Ian
Well you certainly did the job we asked for and in good time! Excellent
29/03/22 by Jacqueline Harold
Fantastic easy to use and value for money!
29/03/22 by Alan Roberts
Ive used this service four times now-always good value and reliable
29/03/22 by Ann Dobson
???? Everything on time !
29/03/22 by kund
Fosse Way Honey products sent quickly and efficiently on ParcelForce , purchased on ParcelMonkey. The driver collected the parcel from us. Delivery was within 48 hours.
No breakages as usual
29/03/22 by CHRIS ATKINS
Easy to use and saved me money!
29/03/22 by Andrew Banham
Easy website to use, it lets you print your labels at home to attach to your parcel, it gives you options from different couriers so yo can choose what is best for you, definitely use them again.
29/03/22 by Arthur
Delivered my parcel, no problems encountered
29/03/22 by John
Brilliant ???? Excellent price and delivery service. Thank you
29/03/22 by Jane Hobbs
Very good
Easy to use
Recommended
29/03/22 by Paul
Quick, efficient way to send parcels and you save on postage too.
29/03/22 by Stephen Green
I have been using over priced Royal mail for years.
Heard about Parcel Monkey from a friend, easy to use at half the price and first class service.
29/03/22 by Marie from Glasgow
Good Service
29/03/22 by Kestutis
Efficient services
29/03/22 by Burster Iyere
Good at finding the best courier but in other ways not so good. 1) Having inputted all the information etc the procedure was stopped because I needed to add phone number of recipient. This took about 12 hours to obtain. On restarting all my information wiped, so I had to input it all again. I dont see the point of this timed out feature. 2) Then, having done all that, the Pay Now button didnt work. I just kept trying and eventually it worked, but obviously when you keep having to press Pay now you become concerned that the payment may be taken multiple times. Both of these things have happened numerous times, theyre not one offs.
29/03/22 by Steven Rowley
Easy to use and normally get decent prices
29/03/22 by Customer
Good Servies
29/03/22 by Keith David Dillon
Whole process very easy, delivery costs reasonable and delivered on time.
28/03/22 by SarahW
Great service , cheaper and easy
28/03/22 by John Pigg
Nothing to report all went perfectly to plan thanks
28/03/22 by sally sparrow
Excellent service will definitely use this site from now on ????????
28/03/22 by Keith
Very easy to use site, great value options and all made so easy to print out labels, drop at the post office and forget about it. A super service.
28/03/22 by Mike Cowley
What a crock of SI took the measurements straight from Amazon listing they are correct. After 2 weeks of collecting they charged me an extra £42 to my card saying parcel was bigger no it was not.
28/03/22 by Sonja Oliver-Hicks
They delivered it in 2 days, that is all
28/03/22 by Dan
Very good website and service
28/03/22 by Paul may
No problems parcel delivered on time in good condition
28/03/22 by Tony
Great service
28/03/22 by Mr Fowler
Very easy to use and sort large parcel
28/03/22 by SD1
Very poor after-care service... Customer is cleary run by bots and not real people. Parcel is stuck at delivery depot and parcel monkey have been unable to tell why and keeping asking me to contact a non associated countries post office. WOULD NOT USE AGAIN.
28/03/22 by Louis
excellent prices and service, website easy to use. many thanks
28/03/22 by Anthony Wilkinson
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