We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,665 reviews.
great great great
22/12/20 by Customer
Easy purchase. Quick collection and delivery
22/12/20 by customer
Easy to use website and very good value for money, highly recommended!
22/12/20 by Frank Weber
The communication of when the parcel was being collected wasnt intimated.
Other than this, the service was excellent.
22/12/20 by Customer
While parcel monkey cant do much about the contractors that sell through their service, my "Next Day Delivery" option took 3 days to arrive. I understand things are very busy at the moment and thankfully I had factored in extra time in case of issues. The site itself is simple and easy to navigate, and in regular times Im sure the actual delivery service would run as advertised.
22/12/20 by David Curran
I was unsure of parcel middle men before now but tbh teamed up with parcelforce they seem pretty good, parceforce have always collected and somehow the price seems better! So give them a go!
22/12/20 by Customer K
Package picked up Monday afternoon, delivered to our daughter Tuesday morning. An amazing service from ParcelForce in this very busy Christmas week. A first class service.
22/12/20 by Mr Barfield
The service from DPD picking up and delivering within 24 hours was amazing and everything arrived in perfect condition, even the Christmas cake.
22/12/20 by Mrs Tracey Willis
The most efficient way to post to Europe. So reliable. Well done parcel monkey.
22/12/20 by Jane P
Excellent service, arrived on time to the USA, would use again.
22/12/20 by Stuart
Fast service & easy to use
22/12/20 by rAndy
Really simple to use and a good choice of couriers at cheap competitive prices.
22/12/20 by Glen
Both parcels delivered safely.
22/12/20 by Kay Church
Happy with delivery, all was professional and on the time .
22/12/20 by Customer
Collected on time and delivered as promised in time for Christmas in Geneva, used before and never let me down even at the busiest time of year. Just a great service.
22/12/20 by barry hodge
Brilliant. A friend recommended Parcel Monkey, and it didn’t disappoint. I would highly recommend.
22/12/20 by Tracey
Great service from the UK to France, no issues at all, would definitely use again. Parcel collected from home, tracking was spot on and items got there in one piece. Reasonable too.
22/12/20 by Miss Palmer
Easy to book. Best prices. Amazing communication. Have used you before and always great. Definately recommend to use PDP option always. So quick and reliable. England to Ireland within 48 hours!!! Amazing. Thanks couriers and parcel monkey especailly at this difficult time. Happy Christmas and a better 2021. X
22/12/20 by Jill Brooks
Arrived on time in Germany - top class service!
22/12/20 by Paul
Fantastic, quick and easy service. Highly recommended. Thank you and wishing you all a wonderful Christmas!
22/12/20 by Leah M
Easy to use website, plenty of couriers to choose from .
With either drop off or collect services
Good prices
22/12/20 by Julie Atkinson
Great service.
22/12/20 by Joe Killman
Another fantastic experience, parcel arrived in record time. Thank you
22/12/20 by Kevin Mole
I was very impressed with the speedy delivery of my parcel.
22/12/20 by Attiya Suleri
My parcel with Xmas gifts was not delivered and they are unable to give me a timely answer.
22/12/20 by Agatha Moukouli
Really informative and prompt, parcel arrived much earlier than we expected with no problems at all.
22/12/20 by Malcolm and thanks for your order
Amazing service so fast and good value for money. Recommend to everyone thank you to everyone Involved definitely made it a better year being able to send my mum parcels. Parcel monkey Rocks xx
22/12/20 by Customer
Excellent service
22/12/20 by Greg Starkey
VERY HAPPY WITH THE SERVICE FIRST CLASS CANNOT FAULT PARCELFORCE
22/12/20 by Malcolm Brown
Problem free and fast delivery via DPD to Ireland. Easy to use system and good choice of drop-off points.
22/12/20 by A Lansley
Fast efficient service via drop off method at local newsagent, couldnt be simpler
22/12/20 by Customer
Posted a parcel to Krakow, Poland. Collected from our door by John - our friendly DPD Driver & delivered a day earlier than estimated. Fabulous service!
22/12/20 by Deborah Toft
Unbelievable considerate respons to queries. Maybe I was lucky with my contacts but even though the mistake was mine they went out of their way to make it right. I will never go back to dealing directly with shippera when I can have this level of service from Parcel Monkey.
22/12/20 by Roy Donaldson
I Would recomment parcel monkey, really pleased with this service..
22/12/20 by Customer
An excellent job as usual from start to finish
22/12/20 by R j harkness
You send my parcel at wrong place & not give me answer
22/12/20 by Amarjeet Kaur
I left my parcel at the pick up point last Monday and has not been delivered as yet. There is no rush for it to arrive but the tracking is not clear and Im not sure if the parcel has even been shipped as yet. An update would be good. Thanks.
22/12/20 by B Dunlop
Great service easy to use!
22/12/20 by Jayne Marie
Brilliant service
22/12/20 by lynn
Good efficient service and delivery would use again
22/12/20 by BS.
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