We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,402 reviews.
Quickest way to get a parcel delivered abroad is to go through Parcel Monkey. Ive used them twice to send gifts to family in France and both time my parcels arrived under 4 days.
21/12/20 by Laura Devins
The website was easy to use and email confirmation was received straight away together with the necessary labels. The parcel arrived in the location abroad within the time specified when booking.
21/12/20 by Jets
Parcel arrived in good time. But it was more expensive than other firms. And price without vat, is not good. Give the full price up front
21/12/20 by nina french
The first time I have had any trouble with my delivery. My parcel was collected on the 10th December and arrived in Salcome 5 days later. I waS told originally the parcel would be delivered on the 11th and I spent the few days trying to find it. When it arrived at its destination on 15th, the driver it has been on his van since 11th. Any reason for this
21/12/20 by Lynnette
Excellent service. Easy website to use. Dropped off at local store after hearing of major delays with Royal Mail. Parce arrived within 48 hours.
21/12/20 by Mrs N King
We have used Parcel Monkey twice recently and the website was easy to navigate. We chose 2 different courier deals and were happier with the second one which was DPD from London to France in 2 days at a very good price.
We were more than happy using Parcel Monkey.
We recommend them.
21/12/20 by Geoff
SUPERB FROM START TO FINISH 10 OUT OF 10
21/12/20 by Paul Cartwright
So much quicker To arrive internationally than if sending with Royal Mail and you can send heavier boxes for much better price.
I use these guys to send from London to sweden every Christmas. Mums and I had a race this year, her box took twice as long as mine and she paid the same money to send from the post office Royal Mail however she could only pack under 2 kilos in weigh where i could send up to 5 kilos. Her box took two weeks mine took the 5 days that they said it would.
21/12/20 by helen
Competitive price and safely delivered to schedule in Ireland. Did what they say on the box.
21/12/20 by John Sp
Very easy to use. Speedy service. Will definitely use again.
21/12/20 by Davy G
Everything worked. Pick up on time, delivery to Germany as promised.
What more can you want?
21/12/20 by RICHARD
Easy website to navigate and lots of options for sending parcels. So easy to pay online, print off the labels at home and just drop them off.
21/12/20 by Maelil
Parcel sent Monday to Copenhagen delivered Friday.
21/12/20 by Mrs Irene Stone
Exceptional service at a very fair price ,fast delivery ,I highly recommend parcelmonkey!
21/12/20 by Cristian Stoica
Came across by chance
so glad I used this site.Picked up parcel 14/12 from the house (no standing in a queue in my lunchtime) delivered 16/12. Well impressed
21/12/20 by Sharon Macinnes
Prompt collection from us. And delivered within 5 days. Couldn’t have asked for more. Thank you
21/12/20 by Mr Anthony Bicknell
Amazing service and simple to use site
21/12/20 by Darren
Parcel force again comes tops ...great all round service well done
21/12/20 by Rodney Slack
Easy to arrange. Good prices. Will use again.
21/12/20 by Nicky Martin
Somehow managed to allow me to pay for 2 separate quotes, should have paid more attention but why would you want to pay 2 providers to take it to the same place..... the parcel got there so thats the 2 stars. the Courier driver would not give his name for the insurance which parcel monkey told me to do when I printed off the label. he gave me the time he scanned it and asked me to go out onto the road to get his reg. horrendous really all round.
21/12/20 by apg
I recently obtained quotes from Parcel Monkeys website to send a parcel from Scotland to Ireland. It was a straight-forward, quick process to compare quotes, purchase the service, and use the provided address label. Parcel Monkeys tracking link was informative, which is not always the case with some carriers.
( DPD was good too...73 hours from pick-up to delivery.)
21/12/20 by Richard
The parcel was collected on time and delivered on time. Well done.
21/12/20 by Algenon
Always pleased with Parcel Monkey but not happy with my last booking which is with DHL delivery was booked for delivery on Friday 18th so rearranged for Monday 21st to find there tracking is still saying delivery for Friday so have rebooked again for delivery for tomorrow 22nd so here is hoping
21/12/20 by Mr peter wright
Great service quick and fast just the way I like it to be and good value for money
Thanks
21/12/20 by Amandeep Mahli
Amazing service! Ordered on the Monday and my son, in USA, received parcel on the Wednesday!
Fantastic! Definitely recommend!
21/12/20 by Customer
Very impressed by the service provided via Parcel Monkey. I went with DPD and the package was delivered to the address within 48 hours. Highly recommended and will definitely use again in the future.
21/12/20 by Michael
Excellent as usual
21/12/20 by Philip Scott
An easy to use website, fantastic prices, and an impeccable deliery. I was nervous about the how-tos of sending a parcel since it was my first time doing it, but everything went through without a hitch, and the parcels arrived without so much as a dent.
21/12/20 by Customer
Sent 2 lots of parcels. 1 to Czech Republic and 1 to Spain. Always a good service
21/12/20 by Mrs Erica Barber
6 days for door to door delivery from UK to Australia the week before Christmas- pretty amazing service I think!
21/12/20 by Sue Pattison
After 2 weeks I just received an email saying one of the packages has 100 g extra waits and I was charged for it I will not use any more this company at least they should change next day not after 2 weeks just advance to look around and get a better delivery company much reliable service
21/12/20 by Customer
Excellent service
21/12/20 by Margaret Chambers
quick, efficient, inexpensive - even at the peak time of the year despite Covid and pre-Xmas my interantional parcel with gifts took only a few days to get to my family!
21/12/20 by Marcin Smietana
Top notch service every time.
Very convenient and competitive.
21/12/20 by Max Walker
Brilliant.. international delivery from France to Uk in 4 days and a great price
21/12/20 by Melanie
Excellent service
21/12/20 by Customer
Beilliant service
21/12/20 by Ann Jones
Used fir the 1st time - 3 times - very bad experience on each one - awaiting refunds!!!!
21/12/20 by Lisa QJ
Quick and reliable service
21/12/20 by Sally Dawes
Booked and paid for a parcel delivery to Cyprus on the 13th Dec 3 to 5 days 8 days later the parcel is in the netherlands I shall be looking for a refund
21/12/20 by Mike
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
