We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,414 reviews.
Easy to arrange, quick to respond and accurately collected and delivered to its destination. Fantastic service
09/11/20 by Mrs Elizabeth Hazelton
Always more than happy with Parcel Monkey,good rates and quick and easy to use
09/11/20 by Blendworth Trailers
Excellent, easy to use and excellent value, my customer was also very happy & a day early.
09/11/20 by Simon
All went well
09/11/20 by Customer
Excellent service from collection in UK to delivery in France
09/11/20 by Customer Geoff
Always on time. I send parcels to Spain about once a month. Best service ever. Wouldnt use anyone else.
09/11/20 by Moia
Excellent service l was able to track the package and it was delivered quickly and on time.
09/11/20 by Mr Rout
Great service as always
09/11/20 by Customer g payne
Once again, an excellent service from Parcel Monkey. Very competitive prices quoted for overseas parcel delivery to Canada. Highly recommend
09/11/20 by Christine
A very efficient service and the updates were very helpful.
09/11/20 by FJC
good service, the courier was on time.
09/11/20 by Customer
Very easy to use
09/11/20 by Customer
Fantastic service, i followed delivery start to finished very reinsuring.
09/11/20 by Unknown
very good. thanks
09/11/20 by Customer Gheorghe Scarlat
easy to use ,reliable and fast
09/11/20 by Mr Beckton
Very easy to use a good choice of Couriers At a fair price at the parcel was collected on time and delivered on time with no hassle or problems.
09/11/20 by Mr. Ralph Thomas
This was a late evening booking on a Sunday. Collected by 9.30 Monday morning and delivered to Guernsey Wednesday. Spot on couldnt fault this one
09/11/20 by Sue Phillips
Sent a parcel to France from UK, straight forward and easy process. Great price and pick up and delivery on time. Excellent service!
09/11/20 by Paresh Dabhi
Collected Monday arrived in Auckland the following Monday excellent service
09/11/20 by Mrs Smith
Usual excellent service.
09/11/20 by P Richardson
As of today (Monday) I have not received my item.
09/11/20 by Customer
well you didnt do very well because its been over a week and still waiting for a next day delivery parcel to arrive with a customer
09/11/20 by adam coxall
great portal to find the cheapest courier, I was able to track my parcel until destination
09/11/20 by MS
Parcel Monkey are excellent most of the time... But if an item gets damaged or lost... Good luck! They make things very difficult and sometimes demand the impossible.. Communications are often hopeless with no phone number and waiting for a reply to messages.
08/11/20 by Zeke Smith
I rate ParcelMonkey 1st rate.
However I paid ParcelForce for 24hour delivery and they did not fulfill their promise.
No doubt they will make excuses like Covid-19 or some such ****!
Should really get a rebate if they fail to keep the delivery schedule.
08/11/20 by Matt
Great service and good prices. My parcel was picked up by the chosen courier on time. I was provided with updates and the parcel was delivered on time without any issue. A very good straightforward transaction
08/11/20 by G. Stark c/o Incr-edibles
On a Sunday I booked through parcel monkey a courier to send 3 big parcels to different parts of Ireland.courier picked up the parcels on Monday which was the next day & all the parcels were delivered to the relevant Irish addresses on the Thursday.fast efficient service & costs so much cheaper then sending by normal post.highly recommended
08/11/20 by jennifer c
Thought it would be delivered in 1-2 working days. Collected promptly at 9.30 on Monday didn’t arrive until Friday
08/11/20 by Customer
Great service fast delivery .5 stars
08/11/20 by Zahra
Excellent service, delivered on Sunday. Brilliant! Many thanks.
08/11/20 by Customer Michael Hibbert - Hibbert & Co
Very clear advice on the requirements and price of the various carriers and both times I have used Parcel Monkey everything has worked perfectly
08/11/20 by Sarah
Quick and priced adequately
08/11/20 by STEPHANIE MARTIN
Parcel Monkey is great, really easy to use and they pick up from your door! Cheaper than the post office too!
08/11/20 by Sandra Coull
This is the second time Ive used parcel monkey and each time the service has been excellent.
Very professional and will definitely go on using them in the future .
08/11/20 by Joanne[/ekm:customer firstname]
punctual and organized
08/11/20 by Customer
I had a good price for my delivery and it got there next day, the only was that I had no notification of when my parcel was being picked up which would have been good.
08/11/20 by Paul Hill
We needed to return a microwave oven to a supplier and they suggested Parcel Monkey. The website was easy to follow and there was numerous options. We picked our courier and the price was very good. The parcel was picked up and delivered quickly. We would use the website again.
08/11/20 by NeilLogan
Easy and straight forward to use. Only took a few minutes to complete. This is the second time i have used Parcel Monkey and i will definately be a repeat customer.
08/11/20 by customer
Fast and simple
08/11/20 by john
Great service - package picked up as expected. Tracking was easy and delivered to New Zealand within the timeframe. Easy to use website and very helpful dealing with customs declarations.
08/11/20 by Customer
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