We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,414 reviews.
Great service, would definitely recommend
02/11/20 by Joan Paterson
very good service.
thanks.
02/11/20 by Chandler Shekhar
Quick and safe service.
02/11/20 by Monica
Great price, excellent service and communication, parcel picked up and delivered as arranged
02/11/20 by Catherine Philbin
Very easy to use service. Previously I have always used RM to send abroad.
But it was always quite cumbersome and expensive.
Ive saved nearly half the price.
02/11/20 by Jacqueline Rekko
great way of finding the best deal for sending parcels, I have to send quite a few for work.
the courier companies that have been recommended always pick and deliver on time.
02/11/20 by KIM WALKER
Generally good, efficient service (an unusual delay, but only by a couple of days). Package arrived in good condition. Good price.
02/11/20 by Lindsay B
Collection on time and delivered as promised
02/11/20 by Catriona Finlay
5 Star . Happy about service,quick and easy
02/11/20 by santa metrikyte
Great service, got my parcel to Canada really quick. Collection was great, super easy to use website and would highly recommend. Will be using again more often. Thanks.
02/11/20 by Sebastián
Great service. Very easy to use.
02/11/20 by Mr olivier salmon
I’ve used Parcel Monkey.twice now .Absolutely brilliant.
Professional.Couriers are polite .
Prices good .
My parcels get delivered quickly .
Tracked all the way .
From Departure/Destination.
Couldn’t ask for more .
I will definitely use again .
Very happy Customer.
????⭐️⭐️⭐️⭐️⭐️
02/11/20 by Mrs April Pruitt
Fabulous company and fantastic service will use this company again my parcel was delivered from uk to Spain and at a very affordable price Cheers
02/11/20 by John
Competitive prices, website easy to use and delivered as requested. Will use again
02/11/20 by Phil Whitehead
Excellent service, parcel delivered to Germany on time and at a great price! I will definitely use the monkey again.
02/11/20 by Customer
Great service. They arrived on time and handled my goods with care. We were able to track our goods from start to finish. Would highly recommend them
02/11/20 by Nqobani Sithole
Very pleased
02/11/20 by Gary O'Brien
Overall, an excellent service
02/11/20 by Customer
Excellent service.
Parcel delivered quickly and securely to Germany.
Good price, considering it included a decent insurance price.
Would definitely use again.
02/11/20 by Doug McClure
arrived on time and decent prices
02/11/20 by Customer
Very fast delivery!
02/11/20 by Ruairidh MacDougall
Very efficient quotes in quick, easy to follow guidelines, had a hitch with pruning saying it hadnt downloaded when it had so nearly had to cancel. On the whole a very easy economical way to do parcels. Timing and text updates were really good and the recipient was very happy too. Thank you
02/11/20 by Andrea Evans
Always use Parcel Monkey to send birthday and Xmas gifts to family in Europe. Great service and delivered when they say they would
02/11/20 by Mrs Erica Barber
excellent service
02/11/20 by customer
Used Parcel monkey on numerous occasions and never had any problems ,efficient and professional and good value, very competitive
02/11/20 by Gordon Howes
Good service
02/11/20 by Sender
Booked a parcel with parcel monkey and select the courier Courier on 21-10-2020 Courier collected the parcel on 22-10-2020 which was supposed to be delivered on 23-11-2020 ( £10+ for next day delivery) As of today( 02-11-2020) my parcel still hasn’t been delivered, I’m calling them every day and they are telling me same story, no one is happy to help from Courier. I don’t know Who is to be blamed( as Courier said call parcelmonkey) Worst service i have ever used
02/11/20 by Mirzaa M
Fantastic, reliable service every time!
02/11/20 by Richard
Great service, parcel arrived on time as stated, good updates and service adequate to the contents
02/11/20 by New customer
I delivered both orders at the Tabacaria Arquivo pickup, Coimbra, Portugal on 10/26/2020 at 8:15 am. Today 02/11/2020 one of the orders is still in France and the other is not trackable. Both orders are for UK. Poor service
02/11/20 by Carlos Costa
Very very impressed with service. Will highly recommend.
02/11/20 by Antoinette Anderson
Great service every time
02/11/20 by jane johnson
Excellent. Parcel collected at the correct time and delivered ahead of schedule. Thanks
02/11/20 by Customer
Good prices to send parcels . A shame that you got to go through yourselves if you have a problem . The company you pick to send it with cant deal with any issues you might have . And you aint really got a customer services department to deal with it ..
02/11/20 by Miss murphy
Item was collected as arranged, item didnt make it to the other side. I used next day delivery and two weeks later they still havent received the item.
02/11/20 by Customer
Easy to use service
02/11/20 by Customer
Brilliant quick and reliable.
02/11/20 by Customer
Job completed without any hitches.
02/11/20 by S Ellis
All worked smoothly and perfectly. Very Happy.
02/11/20 by Jeremy Steel
Excellent service, by far the cheapest out there.
02/11/20 by Customer
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