We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,418 reviews.
Weighed and measured parcel, printed label and took it to Post Office arrived in 2 days to Ireland from UK. Couldnt be simpler and a good price too.
24/08/20 by Adam
This has been a very simple and user friendly way to send parcels and getting a great price as well. Would definitely recommend. Thank you
24/08/20 by Mrs Hart
Always use parcel monkey. Easy to arrange pick up for next day.
No fuss just do what they say they will.
24/08/20 by Des
So easy to use from start to finish
24/08/20 by Rebecca
Slow to pick up That was all good
24/08/20 by Customer
20Kg to Ireland. Cheap as chips, delivered when they said it would be. Much cheaper than booking the same service direct. Very happy with the service as usual.
24/08/20 by Customer
ITEM MISSING FROM PARCEL WHEN ARRIVED IN MALAYSIA !WHICH WAS A PRESENT SO VERY DISAPPOINTED WITH SERVICE NOT SURE I WILL BE USING THIS SERVICE AGAIN
24/08/20 by Gordon Pryde
I gave this mark as my parcel wasn’t collected on the dab it said and when j complained the courier said they came but I wasn’t it , this is not good enough
24/08/20 by Lynda Sanders
Great price for delivery into Germany from UK and delivered within 2 days excellent service.
24/08/20 by customer
First time of using..would recommend other people..will use again myself
24/08/20 by Vinetta Snaith
Very good service and good quotation as well.
24/08/20 by Customer
Super service! Very efficient. Picked up when stated and delivered on time. Big thanks to the great guy who was polite, friendly and professional on pick up.
24/08/20 by PHILIPPA BOOTH
The driver promptly collected my parcel early morning and four days later arrived to Italy. We’ll use again and will recommend!
24/08/20 by Chiara
First time i have used parcel monkey.
Half the price of parcel force and next day delivery.
Had problems with parcel force in the past and now so expensive.
Would definitely recommend Parcel Money.
So easy on line, pick up parcel from home, then arrives at destination next day. Many thanks
24/08/20 by Mike Lee
Excellent service, prompt pick up and delivery, only one criticism is that some of the address overlapped the label and they couldn’t redo it, so had to rewrite address on side. But would definitely use again.
24/08/20 by Laurence Davidson
Just as good as usual
24/08/20 by paul Anthonyustomer
Very easy to use website, very clear choices in service and parcel was delivered within contracted timescales to the US
24/08/20 by Cheryl from London
excellent service, arrived to a remote part of Australia in just under 2 weeks
24/08/20 by Amanda
Didn’t collect on time twice!!!!!
24/08/20 by Katie Boyce
Very simple to use the site. Prices quoted in some cases seem better than if you go direct to the courier’s website.
However, as there seems to be an endless list of ‘prohibited goods’ for most couriers, it would be handy if Parcel Monkey could include in their search a box allowing a brief description of the item being posted. This would save the bother I’ve had on two recent occasions where I’ve chosen the courier, gone to their website, gone through the rigmarole of entering all the details (including a description of the item) only to be told they won’t accept the item!
24/08/20 by Roger
picked up and arrived on time very good
24/08/20 by philip houseman
Good service competive price and arrived on time
24/08/20 by David Knight
perfect and quick
24/08/20 by RAFAL
Excellent service
24/08/20 by Customer
The Parcel I won on eBay was picked up from the seller with no problems at all.Highly rated company
23/08/20 by Anthony
great service
23/08/20 by customer
My item never got picked up on my last order
23/08/20 by customer
excellent service thanks
23/08/20 by Mr. Patrick Trembath
Great service again.
23/08/20 by Rob
Brilliant lovely guy collected from house it was all so easy and straightforward to use
Thankyou
23/08/20 by Mary baker
Great service?
23/08/20 by PB
Good service at a good price. I took one star off for the inability to choose or even view a time slot for the day of pick up of the parcel, meaning you have to make sure you are there all day.
23/08/20 by Customer
Parcel collected on Monday and delivered the next day, easy to use, recommended
23/08/20 by Maureen McMaster Silverman
Excellent services as always ! 5 ????
Thank you!
23/08/20 by John
Good service
23/08/20 by Customer
A really great service, highly recommend for parcel booking and comparison.
23/08/20 by MUHAMMAD ALI
Easy, reliable and reasonable
23/08/20 by Customer
Excellent service - Returning customer.
(Small parcel to Austria).
23/08/20 by Richard
Has usual great service great website easy to use make life easy
23/08/20 by Gaetan
it works , is fast
23/08/20 by Customer
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