We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,677 reviews.
Good service competive price and arrived on time
24/08/20 by David Knight
perfect and quick
24/08/20 by RAFAL
Excellent service
24/08/20 by Customer
The Parcel I won on eBay was picked up from the seller with no problems at all.Highly rated company
23/08/20 by Anthony
great service
23/08/20 by customer
My item never got picked up on my last order
23/08/20 by customer
excellent service thanks
23/08/20 by Mr. Patrick Trembath
Great service again.
23/08/20 by Rob
Brilliant lovely guy collected from house it was all so easy and straightforward to use
Thankyou
23/08/20 by Mary baker
Great service?
23/08/20 by PB
Good service at a good price. I took one star off for the inability to choose or even view a time slot for the day of pick up of the parcel, meaning you have to make sure you are there all day.
23/08/20 by Customer
Parcel collected on Monday and delivered the next day, easy to use, recommended
23/08/20 by Maureen McMaster Silverman
Excellent services as always ! 5 ????
Thank you!
23/08/20 by John
Good service
23/08/20 by Customer
A really great service, highly recommend for parcel booking and comparison.
23/08/20 by MUHAMMAD ALI
Easy, reliable and reasonable
23/08/20 by Customer
Excellent service - Returning customer.
(Small parcel to Austria).
23/08/20 by Richard
Has usual great service great website easy to use make life easy
23/08/20 by Gaetan
it works , is fast
23/08/20 by Customer
Easy to set up, parcel collected when expected and arrived at destination without any issues. Very happy.
23/08/20 by MRS R TONKS
Very efficient service
23/08/20 by Margaret Chambers
Excellent service as always
22/08/20 by Customer
Excellent service as always. Thank you
22/08/20 by Deborah
Better than Parcel2go
22/08/20 by Customer
Very fast and efficient service was very pleased with this service
22/08/20 by NATALIE Astudillo
Terrible, unhelpful when problems arise with delivery and you can’t sort yourself as your not named on the shipment making it very expensive and Parcel Monkey don’t help.
22/08/20 by Customer
that was brilliant, thank you.
22/08/20 by Customer
Im happy with service!
22/08/20 by IWONA
Very quick and reliable
22/08/20 by Abdul Rauf
Ive only just started using Parcel Monkey and so far the service has been fantastic and everyone received their packages safely. I will continue to use this service as its just so easy and convenient!
22/08/20 by Rachel
Great. Recommend to others
22/08/20 by santa metrikyte
Exellentt service. Had a slight problem with my order but was sorted out straight away. Easy to find products. Great promotions.
22/08/20 by Strawberry
PARCEL=CON-MONKEYS Parcel Monkey operates inside a loophole that means its not regulated as a postal service/communications company so there is no ombudsman. If they dont respond to your complaints you can take them to court. CAB will be able to advise you of the wording to use in communication with them so that you can win your case DONT BE SCAMMED BY THIS MONKEYS TAKE LEGAL ACTION AND YOUR GET YOUR MONEY INSURANCE CLAIMS ETC BACK OFF THEM PLUS ANY COURT COST FEES THAT YOU ARE OUT OF POCKET WITH GOOGLE THERE LOOPHOLE THEY ARE NOT REGULATED AS A PARCEL COURIER SERVICE BECAUSE THEY ARE NOT REGULATED THEY CANNOT EVEN GO INTO YOUR BANK ACCOUNT AND TAKE ANY FUNDS FOR OVER WEIGHT OVERSIZED PARCELS ETC ETC YOU WILL GET YOUR MONEY BACK ALSO DONT LET THESE SCAMMERS SCAM YOU YOU HAVE MORE RIGHT TO THESE CLOWNS THEN THEY HAVE OVER YOU IF YOU STAND UP TO THEM THEY WILL BACK DOWN AND PAY OUT ALSO REPORT THEM TO ACTION FRAUD ONLINE FOR A CRIME REF NUMBER DONT BE SCAMMED BY THESE MONKEYS TAKE THERE PHONE NUMBER ALSO BELOW parcel Monkey Holdings Ltd Phone: 023 8045 5567 Address: International House George Curl Way, Southampton SO18 2RZ
22/08/20 by SCOTTY
Excellent service, insured,quick, reasonable price
Easy to use
22/08/20 by Paul Smith
Prompt efficient and affordable service
22/08/20 by customer
Fast, simple, takes the hassle out of sending odd shaped parcels etc
22/08/20 by Glendon Ben Franklin
Not wasting too much of my time on these wasters, will just copy below the same review sent about Parcelforce, the other half of these wasters..... I had to put 1 star down as that is the minimum that is allowed to be put on the review, in truth there should be a negative star score and it would have been the full 5 negative stars for a lying cheating disrespectful and thoroughly disgraceful despicable company no one should even think about going anywhere near them for any sort of parcel delivery, cannot be trusted and all they can do is lie and attempt to cover up their failures
22/08/20 by Mr M Hutton
Easy in every sense, from pickup, tracking and delivery....from UK to NewZealand.
22/08/20 by Mandy
Great service. Easy to operate and delivered well
22/08/20 by GC
great service
22/08/20 by Raphael Kelaty
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